Prayer times
Confirm location permission, time zone, calculation method and device clock.
SUPPORT
Clear help, without the runaround.
Find common answers, practical troubleshooting steps and the right route for reporting problems or requesting carefully considered improvements.
START HERE
Frequently asked questions
Where can I download the apps?
Verified store links will be published on each app page when listings are confirmed.
Why might prayer times differ?
Calculation methods, juristic settings and local practices vary. Review app settings and follow your trusted local authority where differences arise.
Does Ummah Core require an account?
Core functions should work without an account where practical. Any future sync or backup will be explained and optional unless technically necessary.
How do I report incorrect information?
Use the support form once the support address is confirmed. Include the app name, device, operating-system version and a screenshot where possible.
Can I request a feature?
Yes. Feature requests will be reviewed against the product’s focused purpose, privacy principles and accessibility requirements.
TROUBLESHOOTING
Useful first checks.
Qibla compass
Move away from magnetic interference, calibrate the device sensor and confirm location access.
Focus windows
Check the next-prayer time and the selected preparation buffer in SalahFlow settings.
Contact actions
Confirm the relevant contact and phone permissions, then retry the selected call or messaging action.
FEATURE REQUESTS
Suggest carefully. Build deliberately.
Requests are welcome, but additions must preserve each app’s focused purpose and avoid unnecessary data collection or complexity.